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Client Success Stories

Client Success Stories

Quality Resource Center has been building audit-ready management systems from Silicon Valley since 1992. In that time QRC has designed and implemented quality management systems for more than 1,000 organizations, across manufacturing, aerospace, medical devices, technology, automotive, and electronics recycling.

The programs below are the client work QRC is able to show publicly, grouped by the standard involved. Client logos are published with permission; the detail behind each program is confidential. During a complimentary consultation we can put you in touch with references in your own industry.

Call (800) 244-5409 or request a consultation.


ISO 9001 Quality Management Systems

ISO 9001 quality management system clients of Quality Resource Center

The standard: ISO 9001, the international quality management system standard.

What QRC did: Turnkey system design and implementation, process identification and interaction mapping, policy and procedure development, KPI and performance measurement systems, management review facilitation, and registrar liaison through the certification audit.

The outcome: Certified, audit-ready quality management systems that keep working after the registrar leaves — the reason QRC has retained so many of its original clients over three decades.

See QRC’s ISO 9001 consulting services


ISO 9001 Internal Auditor and Management Training

ISO 9001 internal auditor training clients of Quality Resource Center
ISO 9001 training clients of Quality Resource Center

The standard: ISO 9001, clause 9.2 internal audit and clause 9.3 management review.

What QRC did: Role-based training for executives, project leaders, implementation teams, and internal auditors — delivered at QRC’s Silicon Valley training facility, onsite at client locations, or by live webinar.

The outcome: In-house audit teams capable of running the internal audit programme without outside help, and management reviews that produce decisions rather than minutes.

See QRC’s ISO 9001 training, ISO 9001 internal auditor training, or QRC’s outsourced ISO audit services


AS9100 Aerospace Quality Systems

AS9100 aerospace quality system clients of Quality Resource Center

The standard: AS9100 for aerospace manufacturers, AS9110 for aviation maintenance, and AS9120 for aerospace and defense distributors.

What QRC did: Aerospace system design and implementation, configuration and special-process controls, documentation, and audit preparation for suppliers working to prime-contractor flow-down requirements.

The outcome: Aerospace suppliers certified and listed, able to hold and win prime-contractor and defense business.

See QRC’s AS9100, AS9110 and AS9120 implementation services


ISO 13485 Medical Device Quality Systems

ISO 13485 medical device quality system clients of Quality Resource Center

The standard: ISO 13485, the quality management system standard for the medical device life cycle.

What QRC did: Documented procedures, design controls and design history files, record and traceability structures, and readiness work for notified-body and registrar audits.

The outcome: Device organizations operating a compliant, fully documented quality system built for regulatory scrutiny rather than for the binder.

See QRC’s ISO 13485 consulting services


ISO 14001 Environmental Management Systems

ISO 14001 environmental management clients of Quality Resource Center

The standard: ISO 14001, the environmental management system standard.

What QRC did: Environmental aspect and impact identification, legal and compliance obligation registers, objective setting, and internal auditor training for the environmental system.

The outcome: Environmental systems certified and integrated with the existing quality system rather than maintained as a second, parallel programme.

See QRC’s ISO 14001 implementation services


IATF 16949 Automotive Quality Systems

IATF 16949 automotive quality system clients of Quality Resource Center

The standard: IATF 16949, the automotive quality management system standard.

What QRC did: Automotive system implementation and core-tool support — APQP, PPAP, FMEA, MSA, control plans, and statistical process control — plus internal auditor training. QRC’s President and CEO, Dan Terry, is a certified lead auditor for the automotive standard.

The outcome: Automotive suppliers running core tools as part of daily production control, and audit teams able to audit against the automotive requirements in-house.

See QRC’s IATF 16949 certification services


R2, RIOS and e-Stewards Responsible Recycling

R2 and RIOS responsible recycling clients of Quality Resource Center

The standard: R2 Responsible Recycling, RIOS, and e-Stewards, together with the ISO 14001 and ISO 45001 environmental, health and safety management systems the recycling standards depend on.

What QRC did: Focus Material tracking and downstream due-diligence documentation, equipment reuse and testing records, and the underlying environmental, health and safety management system required for certification.

The outcome: Electronics recyclers certified and able to evidence the legality of imports, exports, and downstream material movements.

See QRC’s R2, RIOS and e-Stewards services


Partnerships and Reach

Two client-facing milestones QRC has announced publicly:

  • Partnership with California Manufacturing Technology Consultants (CMTC) — a Torrance, California organisation dedicated to California’s manufacturers, giving CMTC’s client base access to QRC’s ISO 9001, AS9100, ISO 13485, ISO 45001, ISO 14001 and IATF 16949 portfolio.
  • New York City office — opened to serve growing east-coast demand across New York, Boston, Philadelphia, the Carolinas, Atlanta and Florida, alongside the San Jose headquarters.

Ask for References in Your Industry

QRC does not publish client names or certification details beyond the logos above. What we can do is put you in contact with organisations in your own sector and of your own size during a complimentary consultation, so you can hear how the engagement actually ran before you commit to anything.

Call (800) 244-5409 or request a consultation.