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ISO Consulting, Training & Auditing Services

Quality Resource Center (QRC) is a Silicon Valley–based ISO consulting firm with over 35 years of experience helping organizations achieve certification, improve operational performance, and reduce business risk.

Since the early 1990s, QRC has supported global clients across regulated and high-tech industries with practical, audit-ready management systems—not generic templates.


Trusted ISO Consulting Since 1993

QRC provides end-to-end ISO consulting, training, implementation, and auditing services for organizations pursuing certification or strengthening existing management systems.

Our consultants work alongside leadership teams to implement systems that meet certification requirements while supporting efficiency, scalability, and long-term performance.


ISO Standards We Support

Quality & Aerospace

Medical Devices & Data Security

Environmental, Safety & Sustainability


Our ISO Consulting Services

Quality Resource Center provides complete lifecycle ISO support, including:

  • ISO consulting and implementation
  • Internal audits and readiness assessments
  • ISO internal auditor training and certification
  • Management and executive training
  • Ongoing system maintenance and improvement support

Whether you require turnkey ISO consulting, targeted audit support, or internal auditor training, QRC delivers structured, proven solutions aligned with certification and business objectives.


Why Organizations Choose QRC

  • Over three decades of ISO consulting experience
  • Silicon Valley–based with nationwide reach
  • Registrar-aware, audit-ready methodologies
  • Minimal disruption to daily operations
  • Practical systems built for real-world use

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Glossary of Quality Terms


QRC News & Insights

ISO 9001 2015 Changes

Quality Resource Center Update to Expected  ISO 9001 – 2015 Changes

An official draft of ISO 9001-2015 changes has been released for comment by interested parties and a final draft standard is scheduled for release by the end of November 2014. The new standard is expected to be published in September 2015 with March 2017 for the final discontinuance of the 2008 standard and September 2018 for all concerned to fully implement the new standard.

Until a new standard is published and officially released companies should start planning for a changeover but do nothing to specifically alter their quality systems toward the new standard. Certifying audit companies will follow the above schedule unless it changes.

The 2015 standard will differ in some formal ways and it will be structured differently. The basic areas of quality control will remain the same but with renewed general emphasis on planning and management accountability. A Quality Manual will not be a formal requirement. There will be 10 sections or clauses the last seven of which will be auditable. The reason for the new standard is to promote compatibility with other standards, to recognize the various ways management is capable of satisfying the basic requirements and to respond to quality control needs discovered over time.

The seven auditable clauses will be:

  1. Control of the organization
  2. Leadership
  3. Planning
  4. Support
  5. Operation
  6. Performance Evaluation
  7. Improvement

Risk will be better linked to prevention but no formal risk management process will be specifically required. Risk aversion will be considered an outcome of many areas of the QMS including planning meetings. The basic principles of control and process including effects on consistency and efficiency and customer satisfaction will not change but formal quality manuals or procedure manuals will not be required. The Management Representative will not be required. Permissible exclusions will be replaced by a non-applicable designation subject to validity checks at audits.

A larger emphasis in sections 4, 5, 6, and 7 will be put respectively on:

  1. Organizational purpose
  2. Management accountability and quality objective/QMS integration
  3. Risk and opportunity analysis and follow-up and
  4. Future resources planning. But, no major overhaul will be needed. All other standards will eventually incorporate new changes but the timing is as yet not determined.

In the interim it is suggested that companies can do a gap analysis of the ISO 9001 – 2015 changes and especially with respect to the above for areas to improve. It should also be noted that the auto industry has decided as a whole through its trade organization has decided not to implement the standard due to their heavy investment in the previous standard and TS16149.

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