Silicon Valley’s Leading ISO 9001 Consultants: 30+ Years of Audit-Ready Expertise
30+ years of practical implementation, auditing, and training expertise.
Quality Resource Center (QRC) is a team of ISO 9001 consultants based in San Jose, California, with over 35 years of experience helping organizations achieve certification, improve operational performance, and reduce business risk.
Since the early 1990s, QRC has supported global clients across regulated and high-tech industries with practical, audit-ready management systems—not generic templates.
Trusted ISO 9001 Consultants Since 1992
QRC provides end-to-end ISO consulting, training, implementation, and auditing services for organizations pursuing certification or strengthening existing management systems. Our consultants work alongside leadership teams to implement systems that meet certification requirements while supporting efficiency, scalability, and long-term performance. Most engagements begin with ISO 9001 consulting services, the quality management standard behind most first-time certifications, and expand from there into aerospace, medical device, environmental, automotive, or information security requirements.
- ISO consulting and implementation
- Internal audits and readiness assessments
- ISO internal auditor training and certification
- Management and executive training
- Ongoing system maintenance and improvement support
Whether you require turnkey ISO consulting, targeted audit support, or internal auditor training, QRC delivers structured, proven solutions aligned with certification and business objectives.
Why Organizations Choose QRC
- Over three decades of ISO consulting experience
- Silicon Valley–based with nationwide reach
- Registrar-aware, audit-ready methodologies
- Minimal disruption to daily operations
- Practical systems built for real-world use
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ISO Standards We Support
Quality & Aerospace
- ISO 9001 Quality Management Systems
- AS9100 / AS9110 / AS9120 Aerospace Quality
- IATF 16949 Automotive Quality
Medical Devices & Data Security
Environmental, Safety & Sustainability
- ISO 14001 Environmental Management
- ISO 45001 Occupational Health & Safety
- R2, RIOS & e-Stewards Recycling Standards
Specialized Support
- ISO 9001:2026 Transition Support
- ISO Gap Analysis
- ISO Documentation Services
- ISO Consultants in California
Three Decades of Client Results
Quality Resource Center has delivered elite client services for more than three decades, with more than 1,000 satisfied customers across a wide range of businesses and markets—from Silicon Valley manufacturers and aerospace suppliers to medical device and electronics recycling companies.
Our clients stay with us because our systems pass audits and keep working afterward. See the client logos and program examples in the sidebar, or ask us for references in your industry during your consultation.
The AI-Powered QRC Advantage
QRC pairs 35 years of hands-on auditing experience with AI-assisted documentation, gap analysis, and readiness review—so your management system gets built faster, with fewer internal hours spent writing procedures, and without the boilerplate that registrars flag.
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R2:2013 Regulation of Used Equipment Movement
Editor’s note (2026): this article describes the 2013 revision of the R2 standard for responsible electronics recycling and the transition requirements in force at the time. R2 has been revised since, and current certifications are issued against the current edition. For where the standard stands today see our R2, RIOS and e-Stewards certification consulting page.
Update: R2:2013 Regulation of Used Equipment Movement?
A multitude of governments have expressed concern over the movement of e- waste materials across country bounders for recovery under the auspices of repair or reuse. While the approach of individual governments may vary, the Standard takes a practical approach to promoting the responsible reuse of equipment and components even as governments continue to debate the need for additional controls and transparency requirements for such shipments at the international level. R2:2013’s approach to managing used equipment for reuse is fully consistent with the requirements of the Basel Convention and establishes important documentation and assurance mechanisms that go beyond the obligations set forth in the original Convention.
- Equipment and Components that are Fully Functional. Tested and “fully functional” equipment that is ready for use out of the box is not subject to international waste controls under the Basel Convention. As a treaty governing the transboundary (across country borders) movement of “hazardous waste” destined for materials recovery or final disposal, the export of functioning used equipment is clearly outside the scope of the Convention. Nonetheless, R2:2013 mandates specific testing, quality assurance and product return requirements that will reduce the risk of improper movements of end-of-life equipment and components. These requirements apply regardless of where the equipment is managed, if it is being exported, or the country of export.
- Equipment Tested for Key Functions. R2:2013 Standard imposes similar requirements and documentation on proposed shipments of used products for resale that are tested for “Key Functions.” R2:2013 requires recyclers shipping equipment and components that contain Focus Materials to implement and document test methods confirming that “Key Functions” of the equipment or components are working properly, disclose to buyers the functions that are not working properly and describe the condition of the equipment, implement a Product Return Plan and policy and ensure the equipment and components meet the specifications of the recipient vendor or end user.
- At the international level, governments have yet to adopt final guidance under the Basel Convention on the question of how the functionality of a used product is to be defined for purposes of demonstrating legitimate reuse. The proposed definition in the pending draft Technical Guidelines on E-waste (slated for possible adoption in 2015) focuses on “essential key functions” which are defined as “the originally intended function(s) of a unit of equipment that will satisfactorily enable the equipment to be reused.”
- This current definition in draft Basel Technical Guidelines is comparable to the current R2:2013 Standard’s focus on Key Functions: “’Key Functions’” are the originally-intended functions of a unit of equipment or component, or a subset thereof, that will satisfactorily serve the purpose(s) of someone who will use the unit.”
- R2:2013 Standard is also in line with the approach for determining functionality reflected in the recently released European Union WEEE Recast.
- Evaluated and Non-Functioning Equipment. Finally, even with regard to the management of equipment that is non-functioning but suitable and intended for repair, the R2:2013 Standard again imposes documentation, tracking, recordkeeping and auditing requirements to ensure that such shipments are for legitimate repair rather than materials recovery.
- As a rule of thumb, used equipment destined for legitimate reuse, including reuse following repair or refurbishment, does not qualify as a waste under the Convention. While many governments support the movement of used products for legitimate repair and refurbishment as “non-wastes”, others have expressed concerns with the potential for illegal or undocumented movement of e-waste for materials recovery under the guise of repair.
- Parties to the Basel Convention are currently negotiating whether or not to adopt a new and more expansive reading of the Convention to control certain transboundary movements of used equipment destined for repair or refurbishment, although currently there is no consensus on an approach and negotiations are expected to continue well into 2015.
- Among the concerns raised is that new restrictions on legitimate shipments for repair could have the unintended consequence of accelerating the generation of e-waste by prematurely diverting reusable equipment to recycling rather than repair and continued use.
In summary, the Standard incorporates measures aimed at ensuring that shipments of used equipment for reuse or repair are legitimate and environmentally sound while ensuring they are practical and economically sound.
If you’d like more information about the R2 standard contact us for a complimentary consultation Toll Free at
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QRC supports electronics recyclers through R2 certification and downstream due diligence — see our R2, RIOS and e-Stewards consulting services.
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Latest Developments in the ISO 9001 Revision Process
Editor’s note (2026): this article was written during the transition from ISO 9001:2008 to ISO 9001:2015 and reflects the standard as it stood then. ISO 9001:2015 is the edition in force today, with ISO 9001:2026 in development. For current requirements and transition planning see our ISO 9001 consulting services.
Latest Developments in the ISO 9001 Revision Process
June 27, 2014 – The latest developments in the ISO 9001 revision process arrived with the issue of ISO/DIS 9001. While the formal draft describes the requirements outlined in the revised version of ISO 9001 it is not the final version. However, it does give an indication on what might be included. Caution – further changes are likely before final publication of ISO 9001:2015 which is currently scheduled to be released in Q4 2015.
As previously noted – the main areas of changes proposed in ISO/DIS 9001 are:
- Structure and terminology, including incorporation of Annex SL framework;
- The wider internal and external context of an organization’s Quality Management Systems (QMS) (Clauses 4 and 6);
- Detailed Quality Management System (QMS) requirements’ (broadly clauses 5 & 7 – 10)
1. Structure and Terminology: DIS adopts Annex SL, notable changes in terminology
ISO/DIS 9001 adopts the new clause structure specified in Annex SL which is now the required framework for all new and revised ISO Standards. This is to ensure that the final version of ISO 9001 is aligned and harmonized with other management systems standards. Following Annex SL structure presents QMS requirements in a more consistent, rational manner and not simply a template for elements of an organization’s QMS.
ISO/DIS 9001 contains some notable changes in the terminology used in ISO 9001:2008:
| ISO 9001:2008 | ISO 9001:2015 (DIS version) |
| ‘Products’ | ‘Products and services’ |
| ‘Documentation’ ‘Records’ | ‘Documented information’ |
| ‘Work environment’ | ‘Environment for the operation of processes’ |
| ‘Purchased product’ | ‘Externally provided products and services’ |
| ‘Supplier’ | ‘External provider’ |
In addition, there would no longer be any requirement to identify any ‘Exclusions’, i.e. QMS requirements that could not be applied due to the nature of the organizations business (clause 1.2 in ISO 9001: 2008).
2. Organizational Context: Quality Management Systems to be more externally oriented
ISO/DIS 9001 requires organizations establishing a QMS to
A. determine relevant internal and external issues,
B. understand the needs and expectations of interested parties,
C. specify the scope of applicability of the Quality System
D. consider these aspects together in order to properly understand the risks and opportunities and they present
The proposed changes in methodology require a move away from a purely inward-focusing approach to QMS development and implementation to one where external or ‘outside’ factors have a greater influence on the way in which the QMS is focused and prioritized; to be as effective as possible in meeting key internal and external objectives. An organization seeking to implement a QMS needs to determine the interested parties relevant to its QMS and their requirements.
Another important change is the adoption of a risk-based approach when developing and implementing its QMS. Organizations must identify the risks and opportunities that need to be addressed to ensure that the QMS can achieve its intended outcome(s) including those relevant to or determined by its organizational context. Organizations must plan actions to address these risks and opportunities, integrate and implement them into its QMS processes and evaluate their effectiveness.
3. Numerous changes to QMS Requirements
In addition to the adoption of a risk-based approach, there are several other new requirements:
A. Organizations implementing a QMS must identify the necessary competence for personnel doing work that affects its quality performance, and ensure that they are competent to do so.
B. A requirement to identify and maintain the knowledge needed to ensure the Organization achieves conformity of products and services.
C. While ‘Preventive action’ is no longer a specific clause in ISO/DIS 9001, it is now the primary objective of a risk based QMS.
ISO/ DIS 9001 fully expects organizations to apply a process approach when planning, implementing and developing their QMS. It specifies requirements identifying the quintessential elements of such an approach, as well as the key aspects of their interaction(s).
How can Quality Resource Center HELP?
Quality Resource Center provides training to assist our clients in understanding the requirements of ISO/ DIS 9001. Quality Resource Center offers ISO 9001 Consultants and ISO Consulting Services. Quality Resource Center offers a broad array of training and certification services, as well as Internal Auditor and Auditing expertise.
FUTURE UPDATES
A copy of the ISO/DIS 9001 standard can be purchased.
The official ISO 9001:2015 working group (ISO/TC 176/SC 2) responsible for the development and publishing of the ISO 9001:2015 standard will develop a matrix showing a correlation between the clauses of ISO 9001:2008 and ISO/DIS 9001:2015.
Whatever the revision cycle brings, QRC’s ISO 9001 consulting services keep your system current and audit-ready.
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More Updates on ISO 9001:2015
The working draft is not yet complete. Once all of the comments receive are dispositioned, the Draft International Standard (DIS) will be released. This is expected in June or July of this year. Comments from the public will be requested in order to finalize the standard.
Several new requirements are currently in the draft, including
- “Products and Services” will replace “Products”.
- While the concept of exclusions will still apply, though the term “exclusions” will not be used.
- The terms “document” and “records” are being replaced by a single term “documented information”. Control for documented information will be the same as the 2008 standard.
- An expanded planning section will be titled “Context of the Organization” and will require companies to consider the needs of all interested parties in the design of the QMS.
- Much more emphasis will be placed on requirements for managing the organizations processes using the process approach and will require process owners, process inputs, process outputs and process measures.
- While the title of “management representative” will be dropped, the requirement for top management to appoint one or more individuals to be responsible for monitoring and reporting on the QMS will still be included.
- Formal “preventive action” process will be dropped, and be replace with the addition of “risk based thinking” in the planning of the QMS and new product design and development.
The intention is still to release the FDIS (final draft international standard) early next year and the published standard by the end of the year.
Regarding the Transition Period –
- While the transition period is expected to be 3-years, final approval on that has not been completed. That said, companies can simply transition to the new standard during their normal re-certification audit.
- Certification Bodies (CBs, or registrars) may start their training next year, after the FDIS is released. Because of the huge changes to the standard, the details around “what is expected by a 3rd-party auditor will take some time. Starting in 2016, CBs may start auditing to the new standard, but a lot of details will be being worked out during this first year, so there will likely be inconsistencies in these audits as everyone gets used to the new standard.
- Because of the big changes, most experts advise that companies retain their ISO 9001:2015 Consultants before the end of next year, thus avoiding the expected turmoil during audits to the new standard in 2016.
That’s all for now, more when information becomes available.
QRC handles ISO 9001 upgrades, gap analysis, and audit preparation — see our ISO 9001 consulting services.
Call (800) 244-5409 or request a consultation.
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